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The Go Pass is a digital service: it unlocks the itinerary planner (up to 25 itineraries), hosting trips on Tripmates and unlimited join requests on your Tripixigo account for 30 days. There are no physical goods and nothing is shipped to an address.

The pass activates on your account as soon as your payment is confirmed, usually within a few seconds. In rare cases, such as a slow bank confirmation, it can take up to 15 minutes. You'll see it on the Go Pass page and in the planner.

If the pass isn't active within 1 hour of a successful payment, email vikas.chaudhary@tripixigo.com with your account email and the Razorpay payment ID. We'll activate it or refund you in full, as described in our Cancellation & Refund Policy.

The service is available online wherever you can open www.tripixigo.com. Prices are charged in Indian rupees.